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Patricio Morales

My Design Process

A structured, iterative approach to solving complex problems and creating user-centered solutions that bridge business goals with human needs.

1. Empathize

I start by exploring user behaviors, needs, and pain points through research and observation. The goal is to build a clear understanding of the problem space.

User InterviewsStakeholder MeetingsCompetitive Audit

How it helps

"Ensures the solution addresses real human problems rather than assumptions or biases."

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Team collaborating around a whiteboard with sticky notes
Designer mapping out user flows on a wall
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2. Define

Data without synthesis is just noise. In this phase, I translate research into clear insights, define user needs, and establish a focused problem statement.

User PersonasJourney MappingHMW Statements

How it helps

"Provides a focal point for the entire team, ensuring everyone solves the same problem."

3. Ideate

I explore multiple directions through sketching and rapid ideation, focusing on generating diverse solutions before narrowing down to the strongest concepts.

Crazy 8sInformation Arch.User Flows

How it helps

"Unlocks creative solutions and explores edge cases before committing to high-fidelity designs."

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Multiple hand-drawn sketches of mobile app interfaces
High fidelity mobile application design on a screen
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4.Wireframes & Prototype

I build to think. From low-fidelity wireframes to high-fidelity interactive prototypes, I create artifacts that allow users and stakeholders to experience and validate ideas.

WireframingHi-Fi DesignInteractivity

How it helps

"Visualizes the solution and serves as a tool for validation and developer handoff."

5. Test

This phase closes the loop. I validate assumptions through user testing and refine designs to improve usability and overall experience.

Usability LabsA/B TestingIterative Design

How it helps

"Reduces the risk of building the wrong solution and improves user satisfaction."

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User performing a usability test on a mobile device

Want to see this process in action?

Each project in my portfolio is a deep dive into how I applied these steps to solve real-world challenges.